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Tech Support

Learn the details about how to use your DirectAdmin website control panel.

Click here to access the Site-Helper support system. 

(Note: the style has been updated from what you will see in the above instructions but the names of the 
sections and the names of the fields you will need to fill in are the same)

Setup your computer's email program to use your new website email address (

Click here for email setup instructions

Please access the above links and attempt to find answers here before calling tech support. 
You will be asked if you checked this link when you call us. 
You will need to be ready to explain why what you want to do is not working as it should when you follow the site-helper directions.

Tech Support contact details

  • Web hosting customers can use the support ticket system built into their hosting control panel

  • Tech support via phone from 9:00 am to 11:00 pm 7 days a week west coast time: 509-663-1124

  • Email support is available at webmaster(at) or support(at)

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